|Shipping Rules and Regulations
• Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping
• Customers are fully responsible for any additional fees imposed by customs, including any tariffs andduties.
• We are not responsible for the loss and damage during the process of transport of the returned goods.
• FedEx and UPS do not accept P.O. Boxes as shipping address.
• Our products are delivered in boxes and are usually packaged with plastic bubbles inside the parcel to keep the jewelry steady,
waterproof and crushproof.
• We do not guarantee that all the requested items are in stock and it will be shipped without any notifications
unless a comment is left by the customer.
|• Credit Card will be charged as soon as an order is placed with us. Therefore, a store credit will be issued for any out of stock
items. Store Credits have no expiration date and can be used for any online purchases.
• All packages will be shipped with No Signature Required unless the customer chooses another signature option.
• Please note that any items left idle in the shopping cart for more than two weeks will automatically be removed.
Returns and Exchanges
• All Sales are FINAL.
There will be NO REFUND, NO EXCHANGES/CREDIT on merchandise that is not defective.
Only unused defective merchandise may be returned with pre authorization and a copy of the original receipt and
invoice. Items may not be returned for any other reason.
• Items that have been displayed, offered for sale, or marked in any way are not returnable.
• All claims must be within 7 days of receipt and store credit will be given only on defective merchandises that are no longer in
• Returned items will not be accepted if it's not assorted exactly as it has been shipped in its original packaging.
• All items that are handmade items are not returnable.
• There will be 30% restocking fee for any cancellation on processed orders.
• All leggings and stockings are final sale and may not be returned due to hygiene purposes and to protect all customers.
Thank you very much for visiting us!
OUR STORE / SHOWROOM LOCATION 870 6th Ave. New York, N.Y.10001 / Mon~Sat / 8am~6pm NY time