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Shipping & Return
| Shipping Rules and Regulations • Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges. • Customers are fully responsible for any additional fees imposed by customs, including any tariffs andduties. • We are not responsible for the loss and damage during the process of transport of the returned goods. • FedEx and UPS do not accept P.O. Boxes as shipping address. • Our products are delivered in boxes and are usually packaged with plastic bubbles inside the parcel to keep the jewelry steady, waterproof and crushproof. • We do not guarantee that all the requested items are in stock and it will be shipped without any notifications unless a comment is left by the customer. |
| • Credit Card will be charged as soon as an order is placed with us. Therefore, a store credit will be issued for any out of stock items. Store Credits have no expiration date and can be used for any online purchases. • All packages will be shipped with No Signature Required unless the customer chooses another signature option. • Please note that any items left idle in the shopping cart for more than two weeks will automatically be removed. Returns and Exchanges • All Sales are FINAL. There will be NO REFUND, NO EXCHANGES/CREDIT on merchandise that is not defective. Only unused defective merchandise may be returned with pre authorization and a copy of the original receipt and invoice. Items may not be returned for any other reason. • Items that have been displayed, offered for sale, or marked in any way are not returnable. • All claims must be within 7 days of receipt and store credit will be given only on defective merchandises that are no longer in stock. • Returned items will not be accepted if it's not assorted exactly as it has been shipped in its original packaging. • All items that are handmade items are not returnable. • There will be 30% restocking fee for any cancellation on processed orders. • All leggings and stockings are final sale and may not be returned due to hygiene purposes and to protect all customers. |
Thank you very much for visiting us! OUR STORE / SHOWROOM LOCATION 870 6th Ave. New York, N.Y.10001 / Mon~Sat / 8am~6pm NY time |
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